NEW FEATURE: Invoicing

More flexibility. Better scheduling. Bigger revenue. 

We bet you didn’t know you could get all that from one thing…invoicing!

We've had tons of requests for an invoicing feature from event organizers like you. So we built this functionality right into the Passage platform, making it simple to create & send invoices, accept deposits, and keep track of your payments. 

Now when you're checking out as an admin, you can select "Send Invoice" as the payment type. That will allow you to send an invoice for any items you've added to the cart to a specific customer. You can also select specific terms such as a deposit amount and due date. 

Benefits of Invoicing

Why invoice a customer instead of requiring full payment up front? There are several situations when invoicing might be more appropriate, such as a corporate holiday party, a child's birthday celebration, or other large group booking. Here are a few of the benefits to using invoice payments:

Flexibility for Your Customers

Invoicing allows your guests to pay on a more flexible schedule, which can improve customer satisfaction and encourage more business. 

Larger or Recurring Bookings

Some clients, especially businesses, may prefer invoicing for larger bookings or recurring services since it allows them to better manage cash flow and budgeting.

Planning and Scheduling

Bookings for holiday parties, team-building events, and birthdays are often planned months in advance. Allowing your guests to place a deposit early and then make the final payment closer to their booking date can help fill up your calendar early so you can plan staffing and resources well in advance. 

Professionalism

Using an invoicing system gives your business a professional touch and can help build credibility, especially with larger or corporate customers.

Building Long-Term Relationships

Offering invoicing terms can build trust and long-term relationships with clients because it demonstrates flexibility and goodwill.

How to Use Invoice Payments on Passage

Invoices can be done as either a single payment, or two payments split between a deposit and final payment. Select the Split Payment (Deposit) checkbox to split the invoice into two payments, or leave that un-selected for a single invoice payment.

Single Payment

• Due Date:  Set the date by which the customer must complete payment
• Void X Days After Due:  Set when to void customer's tickets after missed payment
• Deliver Tickets:  Choose when to issue tickets to the customer. There are two options:
  • Immediately
  • Upon Full Payment
• Memo (Displayed on Invoice):  This is optional, but any details included here will appear on the page when the customer is paying their invoice.

Split Payment

• Due Now:  Set the amount to pay up front as a deposit. This can be entered as either a percentage or dollar amount. The other box will update automatically reflecting the value entered in the first.
• Remaining Balance Due:  Set the date by which the customer must complete the second payment
• Void X Days After Due:  Set when to void customer's tickets after missed payment
• Deliver Tickets:  Choose when to issue tickets to the customer. There are three options:
  • Immediately
  • After Paying Deposit
  • Upon Full Payment
• Memo (Displayed on Invoice):  This is optional, but any details included here will appear on the page when the customer is paying their invoice.

Want to see invoicing in action? Check out the video below to see the setup process:

Final Thoughts

Invoicing is a great way to let your guests book parties and private events at your venue, whether you have a dedicated party room or just want to allow for full venue buyouts. The flexibility and convenience can help boost your revenue numbers and build relationships with larger, corporate clients. 

Need some help setting up invoicing for your event venue? Schedule a call with one of our invoicing experts; we’ll set everything up for you!